BABA COOL 

    CUSTOMER CARE

We'd love to hear from you, drop us a line below.

 

 

 

Call us at

07813 664 616

or send us an email to:

info@babacoollondon.com

 

OFFICE HOURS

Mon- Fri-  9am-6pm

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FAQ

Do you provide International delivery?

 

Currently BABA COOL LONDON only delivers within the UK and Europe. We hope to change this soon and spread our Baba love across the seas. If you are outside this area and desperate for an item please email us and we'll see if we can do something for you.

 

What is your returns policy?

 

We want you to be confident shopping with us. If you buy something and you're not 100% happy with it, for whatever reason, we will be happy to exchange or refund you (minus original shipping costs) and providing you request a return within 14 days of receipt. The item has to be returned to us unused and in the same condition it was sent to you with all tags/labels and packaging (if appropriate) attached. BABA COOL LONDON is not responsible for return shipping charges. Thank you.

 

 

How do I return an item?

 

Within 14 days of receipt please contact us at info@babacoollondon.com to arrange your return. With your order you will receive an invoice at the top of which is a sticky label with our address. You can use this to return your item.

       What do I do if the style I want is sold out?

 

We understand how annoying this can be. Sometimes we can't do anything but sometimes you might be lucky, so drop us an email at info@babacoollondon.com and we'll do everything we can to get an item in.

 

 

Is your clothing ethically made?

 

BABA COOL LONDON is extremely passionate about the planet. It was one of the reasons we started this company so we could use design, fitness and fashion to spread conservation awareness. Our supplier has a robust policy with regards to social responsibility and works alongside the Fair Wear Foundation. If you want any further details we are happy to provide, please contact info@babacoollondon.com

 

 

Do you have a shop we can visit?

 

Unfortunately not at this time. However,you can email us with any questions about products, sizing/fits, general information (or anything else!) We will always do our best to help